Terms and Conditions
TERMS AND CONDITIONS
Placing an order indicates your acceptance of the terms and conditions set out below. Please read all terms and conditions carefully. We reserve the right to alter any terms and conditions or descriptions at any time.
Goods shall remain the property of Simply Sequins Ltd until payment has been received in full.
SIMPLY SEQUINS LIMITED
Registered Office. 82 Durrants Road Rowlands Castle PO9 6BG
Co. Regn. No 5921222 VAT Regn. No. 126019442
PRICES & VAT
Website prices are effective from 27 January 2015 but may be altered without notice. We welcome orders from overseas. Product prices include VAT. For EC countries VAT is charged unless the customer is registered for VAT and the VAT number is quoted at the time of ordering and prior to dispatch. Non EC countries are exempt from VAT.
Please email email@example.com for trade Terms & Conditions
We accept most debit and credit cards via Realex secure online payment system. We do not accept Diners Card or American Express
Payment by cheque.
Cheques (£ sterling only) must be made payable to Simply Sequins Limited and forwarded to Karen Veck Simply Sequins Limited 82 Durrants Road Rowlands Castle PO9 6BG as soon as possible after the order has been placed.
Orders will be sent once cheques have cleared the banking system. Due to bank charges involved we can only accept cheques drawn in GBP sterling.
Payment by Postal Order
We accept payment by postal order (£ sterling only)
Telephone orders are accepted for credit / debit card customers only. American Express and Diners Card not accepted. Please call us on 023 92 476125 between 10 - 2 Tuesday - Friday to place a telephone order or to pay for an order placed online if you have selected 'Telephone' as your method of payment. Please DO NOT leave a phone message.
POSTAGE & DELIVERY UPDATED 1 April 15
We aim to dispatch all orders within 3 working days of receipt by First Class Royal Mail to UK addresses and air mail to overseas addresses. However if we have a large volume of orders dispatch may take a day or so longer but will be dispatched at the first possible opportunity. Very heavy or large parcels may need to be sent by Parcel Force due to changes in Royal Mail postal services from 2 April 2013.
Postage and packing and handling charges are added to all orders as follows:- £1.95 (See note below). Heavy or bulky products may incur a small surcharge this is shown when items are added to the customers shopping cart.
£4.20 Postage and packing and handling charges are added to all orders (see note below)
Rest of World including USA and Canada (excluding Australia and New Zealand)
Minimum £8.96 Postage and packing and handling charges are added to all orders (See note below).
Australia and New Zealand (Zone 2)
Minimum £9.80 Postage and packing and handling charges are added to all orders (See note below)
NOTE - Orders that include bulky and or heavy items such as glue or reels of thread attract a surcharge details of which are given when ordering.
If you require next day delivery, recorded delivery, tracked delivery, courier or other special postal services please contact us by phone on 023 92 476125 between 10am - 2pm Tuesday - Friday or emaill for current rates and the availability of these services. Please DO NOT leave a phone message. Special post services may not always be possible.
SIZES & QUANTITIES.
All website illustrations are NOT to scale: please check dimensions when ordering.
Sizes and measurements are as accurate as possible.
Pack quantities are approximate. Whilst no guarantee can be given, the quantity stated will be the minimum quantity where possible.
We try to remove imperfect or misshapen items during packing but we cannot guarantee that all sequins will be 100% perfect. If it is not possible to remove mishapen or sequins during packaging we will over pack to allow for imperfect sequins.
Sequins and other products are pictured as close to the original colour as possible. Colour may vary from batch to batch. Customers are advised to purchase all the sequins for a project in a single order ensure colour match.
Illustrations of ‘mixed colour’ packs of sequins are representative only and show typical contents. We cannot guarantee that all the colours shown will be in every packet.
References to gold, silver etc. are only descriptive of the colour and the products are not actually made of the material.
COLOURFASTNESS & WASHING
Colours may be affected by exposure to sunlight or water. The colour is applied to the sequins either by film or dye. We suggest you test sequins for colourfastness and water exposure prior to using on any item that is intended to be washed. We recommend gentle hand wash only. Colourfastness is not guaranteed.
SUITABILITY OF PRODUCTS FOR PURPOSE
We do not guarantee the suitability of any product for any specific purpose. Sequins are intended for decorative use only.
We reserve the right to cancel or refuse any order(s) resulting from an omission or error by us, including typographical errors.
It is the intention of Simply Sequins Limited to offer for sale on the Simply Sequins website goods that are in stock and ready for dispatch. On occasion goods may be unavailable for immediate dispatch in which case customers will be contacted as soon as possible. All products are subject to availability customers are advised to purchase all the components for a project in a single order.
RETURNS & REFUNDS and TRADING POLICY
Your right to cancel
You have the right to cancel your order for seven days from the time the order is received by us. In the event of goods already having been despatched, the cost of return postage will not be refunded. Unless the goods are faulty goods must be returned in perfect condition with all packaging intact.
Customers should check goods on receipt and report any shortages or damaged goods within 24 hours of delivery or within a reasonable period of time. Returns should be sent to Karen Veck Simply Sequins Limted 82 Durrants Road Rowlands Castle PO9 6BG
Refunds for returned goods/cancellations will be refunded by the same method as the original payment was made.
Simply Sequins Ltd. use any information supplied when placing an order for the purpose of marketing and analysis only. We do not share, sell or disclose customer information with any other business. Some information may be also stored by our technology provider. We may contact you in future by mail, email or telephone – if you do not wish us to do so please let us know.
LIABILITY Simply Sequins Limited liability extends only to the price paid for goods purchased.
All web site images, text, graphics and design are Copyright of Simply Sequins Limited. All rights reserved. Images from this web site must not be used without the prior written permission of Simply Sequins Ltd. COPYRIGHT 2006. COPYRIGHT 2007. COPYRIGHT 2008. COPYRIGHT 2009. COPYRIGHT 2010.COPYRIGHT 2011 COPYRIGHT 2012 COPYRIGHT 2013 COPYRIGHT 2014 COPYRIGHT 2015